Terms of Service

1. About Waypoint AI

In these Terms, “Waypoint AI”, “we”, “us”, and “our” refer to the operator. “You” and “your” refer to the individual or business accessing or using the Website.

2. Acceptance of Terms

1. (a)By accessing the Website, you confirm that you have read, understood, and accept these Terms together with our Privacy Policy.
2. (b)If you are accessing the Website on behalf of a business or organisation, you confirm that you have authority to bind that entity to these Terms.
3. (c)If you do not agree with any part of these Terms, you must not use the Website.

3. Use of the Website

3.1 Permitted use

You may use the Website to:

1. (a)View information about Waypoint AI's services;
2. (b)Book a discovery assessment via the linked Calendly booking page;
3. (c)Contact Waypoint AI;
4. (d)Access publicly available content for personal or business reference.

3.2 Prohibited use

You must not:

1. (a)Use automated tools (including bots, scrapers, spiders, or harvesters) to extract data from the Website, other than legitimate search engine indexing;
2. (b)Attempt to gain unauthorised access to any part of the Website, its underlying systems, or any accounts associated with Waypoint AI;
3. (c)Interfere with the operation of the Website, including by introducing malicious code, conducting denial-of-service attacks, or probing for vulnerabilities;
4. (d)Use the Website in any way that violates Australian law or the laws of your jurisdiction;
5. (e)Use the Website to send spam, phishing attempts, or other unsolicited communications;
6. (f)Reproduce, distribute, modify, or create derivative works of Website content for commercial purposes without our prior written consent;
7. (g)Misrepresent your identity, business, or affiliation when contacting us through the Website.

3.3 Suspension or termination

We may suspend or terminate your access to the Website at any time, without notice, if we reasonably believe you have breached these Terms.

4. Information on the Website

1. (a)The Website contains general information about Waypoint AI's services, methodologies, pricing ranges, tool recommendations, and the broader AI workflow consulting industry. This information is provided for general informational purposes only.
2. (b)The information on the Website is not, and should not be relied upon as legal advice; financial, accounting, or taxation advice; professional advice tailored to your specific business or circumstances; or a guarantee of any particular outcome from using AI tools, workflow automation, or any recommendation made on the Website.
3. (c)We make reasonable efforts to keep Website content accurate and up to date, but we do not warrant that it is complete, accurate, current, or error-free at all times. Service descriptions, pricing indications, and tool recommendations may change without notice.
4. (d)Before acting on any information from the Website, you should engage Waypoint AI directly for a tailored assessment, or consult an appropriately qualified professional.

5. Intellectual Property

1. (a)Website content (including text, graphics, logos, images, layouts, frameworks, methodologies, and service descriptions) is the property of Waypoint AI and is protected by Australian and international copyright, trade mark, and other intellectual property laws.
2. (b)You may view Website content in your browser; print or save individual pages for your personal or internal business reference; share direct links to the Website; and quote brief excerpts with attribution to Waypoint AI and a link to the source page.

You may not, without our prior written consent:

1. (a)Republish Website content (in whole or in part) on any other website, publication, or commercial material;
2. (b)Use Website content as part of any product or service that competes with Waypoint AI;
3. (c)Remove or modify any copyright, trade mark, or attribution notice;
4. (d)Use the Waypoint AI name, logo, or branding in any way that suggests endorsement or partnership where none exists;
5. (e)Use Website content to train artificial intelligence models or systems without our prior written consent.

The Waypoint AI name, logo, and tagline (“We find the hours. You get them back.”) are unregistered trade marks of Waypoint AI.

6. External Links

1. (a)The Website contains links to third-party websites and services (including Calendly, Anthropic, Notion, n8n, and others mentioned in service descriptions or the Privacy Policy).
2. (b)We provide these links for convenience and information only. We do not control, endorse, or assume responsibility for the content, privacy practices, or operation of any third-party website or service.
3. (c)Your use of any third-party website or service linked from the Website is subject to that provider's own terms and conditions and privacy policy. We recommend reviewing those documents before engaging.

7. Bookings and Engagements

1. (a)Booking a discovery assessment via the Website does not, by itself, create a paid engagement. Discovery assessments are currently provided free of charge during Waypoint AI's discovery phase, governed by separate Free Assessment Engagement Terms available at waypointai.com.au/free-assessment-terms.
2. (b)Paid engagements (Phase 1, Phase 2, or retainer) are governed by a separately executed Master Services Agreement and Statement of Work. The Website itself does not create or constitute a paid engagement.
3. (c)Pricing indications on the Website are indicative only and subject to change without notice. Final pricing for any engagement is set out in the relevant proposal and Statement of Work.

8. Privacy

1. (a)Our handling of personal information collected via the Website (including booking forms, enquiries, and analytics) is governed by our Privacy Policy, available at waypointai.com.au/privacy-policy.
2. (b)By using the Website, you acknowledge and accept the practices described in the Privacy Policy.

9. Disclaimers

1. (a)The Website is provided “as is” and “as available”. To the maximum extent permitted by law, we make no representations or warranties of any kind, express or implied, regarding the Website's availability, accuracy, reliability, or fitness for any particular purpose; the accuracy or completeness of any information published on the Website; or that the Website will be uninterrupted, secure, or free of errors or harmful components.
2. (b)We disclaim all warranties to the maximum extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
3. (c)Australian Consumer Law. Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)). Where we are liable for breach of a non-excludable consumer guarantee, our liability is limited (where permitted by law) to the resupply of the relevant service or the cost of resupply.

10. Limitation of Liability

10.1 General limitation

To the maximum extent permitted by law:

1. (a)We are not liable for any loss, damage, or cost (whether direct, indirect, consequential, incidental, special, or punitive) arising from or connected with your use of, or inability to use, the Website;
2. (b)We are not liable for any loss arising from your reliance on any information published on the Website without engaging us directly for tailored advice;
3. (c)We are not liable for any loss arising from any third-party website, service, or content linked from the Website;
4. (d)Our total aggregate liability arising from or connected with these Terms or your use of the Website is limited to AUD $100, except where such limitation is not permitted by law.

10.2 Exceptions

The limitations in this clause do not apply to liability for fraud or wilful misconduct; liability for personal injury or death caused by our negligence; or any liability that cannot be excluded under the Australian Consumer Law or other applicable law.

10.3 Acknowledgement

You acknowledge that the limitations in this clause are reasonable given the Website is provided free of charge for informational purposes and that any paid engagement is governed by the separately negotiated Master Services Agreement.

11. Indemnity

You agree to indemnify Waypoint AI against any claim, loss, damage, or cost (including reasonable legal fees) arising from:

1. (a)Your breach of these Terms;
2. (b)Your misuse of the Website;
3. (c)Any unlawful or unauthorised activity conducted through your use of the Website;
4. (d)Any infringement by you of any third party's intellectual property or other rights through your use of the Website.

12. Modifications to the Website

1. (a)We may modify, suspend, or discontinue any part of the Website at any time, without notice and without liability.
2. (b)We may change service offerings, pricing indications, or descriptions on the Website at any time. Continued use of the Website following any change constitutes acceptance of the modified content.

13. Termination of Access

1. (a)We may suspend or terminate your access to the Website at any time, without notice, if we reasonably believe you have breached these Terms or used the Website in a manner that is harmful to Waypoint AI or others.
2. (b)Termination of access does not affect any rights or obligations that have accrued before termination.

14. Governing Law and Jurisdiction

1. (a)These Terms are governed by the laws of Tasmania, Australia.
2. (b)You submit to the exclusive jurisdiction of the courts of Tasmania, Australia, and the courts competent to hear appeals from those courts, in relation to any dispute arising under these Terms.

15. Changes to These Terms

1. (a)We may update these Terms from time to time. The current version is always available at waypointai.com.au/terms-of-service. The “Last updated” date at the top of this document reflects the most recent revision.
2. (b)Material changes will be notified by an updated posting on the Website. Continued use of the Website following any update constitutes acceptance of the revised Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision is severed and the remaining provisions continue in full force.

17. Contact

For any questions or concerns about these Terms, contact: